Gatwick Airport Chaos Blamed on Broken Vodafone Fibre Cable

London's Gatwick Airport South Terminal

In farcical scenes, airport staff have been forced to write flight information on whiteboards in the middle of departure lounges.

An airport spokesperson said to the BBC that a "handful of people" ended up missing their flights as a result, and apologized for the inconvenience.

Staff have resorted to manually writing out crucial information such as gate numbers for each departure from the UK's second busiest airport.

Vodafone provides the service, and said a damaged fibre cable had caused the information boards to stop working.

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She told the Press Association: "Each flight was written down, flight number, time of departure, time of when boarding would be announced and eventually the gate number".

Passengers flying from Gatwick Airport face severe disruption as an IT fault means that none of the passenger information screens are working.

Pictures emerged on social media of crowds surrounding the board as they tried to get hold of their flight information.

Helen Walsh tweeted that the situation was "absolute carnage", while CheerfulChappy said Gatwick Airport was "an embarrassment to the United Kingdom, letting a simple IT problem knock out all of the departure info screens". "This is a top priority for us", it said. However, he added that "tens of thousands" of passengers managed to catch their flights and depart on time. "We are keeping Gatwick Airport constantly informed of progress".

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