O2 Is Down And Customers Want Their Money Back

O2 data not working as company has network issues

It comes as O2, Tesco Mobile and Sky Mobile customers across the United Kingdom experience problems with mobile data services.

It said: "This allowed hundreds of people from both our technical teams and our third-party supplier's teams to focus on fixing the problem, helping us to restore data services as quickly as we can which will also help reduce the high network demand we're now seeing for voice calls".

Companies such as Tesco Mobile, Sky Mobile and GiffGaff, that share the O2 network, are also experiencing problems.

The most recent update of their progress was provided on the O2 UK Twitter account just after 12pm, it said that they are working closely with the 3rd party suppliers to try and fix the problem. "We are really sorry and working as hard and as fast as we can to fix this".

Thousands of O2 customers in Northern Ireland have been left without data on Thursday morning due to a technical issue.

The outage caused "panic" and was described as a "glitch" by The Times newspaper, which reports the outage had a severe impact on the early morning commute in London, which relies on connected data for several transport systems. This means that the number of impacted customers is, in reality, likely to be much higher than 25 million.

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The company is blaming software issues at one of its suppliers for the problems.

So, it seems like there may be a silver lining to this grey cloud hanging over an estimated 32 million customers.

O2 did not say what is causing the fault.

"We apologise for any inconvenience", the firm said, after problems were first reported at around 5.30am.

London Bus electronic timetables, which rely on the O2 network, have also been affected.

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