Wells Fargo customers experience issues with online banking, mobile app

Wells Fargo Bitcoin

In a statement, the bank said ATM services have been restored and are available for customer use.

The company said in a press release that it was experiencing issues because of a power shutdown at one of its facilities caused by smoke after routine maintenance.

A spokeswoman says the bank is working to restore all services as soon as possible.

Mobile and Online Banking systems are operational, with the exception of some features, such as consumer credit card and mortgage balances, that were still being restored. "We apologize for the inconvenience", Wells Fargo told Newsweek. Many also said their debit cards were not working.

The outage affected Wells Fargo customers all around the United States, with all of the coastal areas experiencing the heaviest issues.

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The outage comes only days after the bank experienced a similar system breakdown on February 1.

This is the second time in less than a week that Wells Fargo has had issues.

The company didn't respond for hours to many customers' complaints and finally posted an admission that something was wrong shortly after 8:00 a.m. CST. Twitter complaints about Wells Fargo being down were nationwide, particularly in the parts of the country where Wells has a large presence, like the South, California and the East Coast.

Users took to Twitter to report the outage.

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